Returns & Exchanges
At LloydsPharmacy, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day hassle-free return policy for all unworn items with original tags attached. Please note that for hygiene reasons, certain items like earrings and intimate apparel are non-returnable unless faulty.
Initiate Your Return
Log in to your account or visit our returns portal to select the items you wish to send back and receive your unique return authorization number.
Package Your Items
Carefully place your items in their original packaging, ensuring all tags are intact, and include the completed returns form inside the parcel.
Ship the Parcel
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or local post office.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing