Frequently Asked Questions
Everything you need to know about shopping with LloydsPharmacy Fashion
What are your standard shipping times and costs?
We offer standard shipping within 3-5 business days for a flat rate of $5.99, or free on all orders over $75. Express shipping options are available at checkout.
How do I return an item that doesn't fit?
We offer a 30-day return policy on all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label and drop it off at any authorized location.
How can I track the status of my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit.
Are your materials sustainably sourced?
LloydsPharmacy is committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or sustainable bamboo fibers.